Shipping Policy

Last Updated: March 6, 2025

At mrelvishpiper, we strive to deliver your custom products as quickly and efficiently as possible. Since our products are print-on-demand, processing times can vary based on the nature of the order. Please read the details below for important information regarding our shipping policy.

1. Order Processing Time

All orders on our site are made to order. This means that products are printed and fulfilled only after an order is placed. Our standard order processing time is between [X] business days.

Business Days: Monday to Friday, excluding public holidays.
Processing Times: Custom-designed products or complex orders may require additional time to process. We will notify you if there are any delays.

2. Shipping Time

Shipping time depends on the shipping method selected at checkout and the destination of the order.

Standard Shipping: Typically takes between [X]-[X] business days.
Expedited Shipping: Typically takes between [X]-[X] business days.
International Shipping: Delivery time varies by country, typically between [X] to [X] weeks.

Once your order has been shipped, you will receive an email notification with your tracking number.

3. Shipping Costs

Shipping costs are calculated based on the following:

Destination: Shipping rates will vary depending on your delivery location.
Order Size: Larger orders or international shipments may incur higher shipping fees.
Shipping Method: You can select from various shipping methods at checkout to choose the option that best fits your needs.

You can view the shipping costs at the checkout page before finalizing your order.

4. Shipping Delays

Although we strive to ensure timely delivery, please note that shipping times may be affected by:

High order volume (during holidays, promotions, etc.).
Third-party shipping carriers (e.g., UPS, USPS, FedEx) delays.
Customs delays for international orders.

We recommend allowing extra time for delivery during peak seasons like holidays, Black Friday, or Cyber Monday.

5. International Shipping

We offer international shipping to most countries. Please note that:

Customs and Duties: International shipments may be subject to customs fees, taxes, or duties, which are the responsibility of the customer. These charges are not included in the cost of shipping at checkout.
Shipping Delays: International shipments can sometimes take longer to arrive due to customs processing or other external factors. Shipping times are estimates, and delays may occur.

If you're ordering internationally, please ensure that the shipping address is correct and that you are familiar with any potential customs charges for your country.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your order on the carrier's website.

Please note that tracking information may not be available immediately after shipment. It may take up to 24-48 hours for tracking updates to appear in the system.

7. Incorrect Shipping Address

It is the customer’s responsibility to provide an accurate shipping address at the time of checkout. If the address provided is incorrect and the package is returned, the customer is responsible for any additional shipping fees to resend the item. If you notice an error in your shipping address, please contact us immediately at [Your Email Address] to make corrections before the order is shipped.

8. Lost or Damaged Packages

We take great care in packaging your products securely. However, in the event that your package is lost or damaged during shipping, please contact us at [Your Email Address] as soon as possible. For lost packages, we will file a claim with the shipping carrier, and if the package is not recovered, we will work with you to resolve the issue.

For damaged items, please send us pictures of the damaged products along with your order number so we can process a replacement or refund if necessary.

9. Cancellations and Order Changes

Once an order is placed and sent for processing, we are unable to modify or cancel the order. However, if you notice an issue with your order right after placing it, please contact us immediately, and we will do our best to accommodate you before the order is printed and shipped.

10. Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please contact us at:

Email: mrelvishpiper@gmail.com

Additional Notes:

Processing Time: For print-on-demand sites, it's important to clearly differentiate between "order processing time" (the time it takes to create the product) and "shipping time" (the time it takes for the product to be delivered).
Shipping Terms: If you offer free shipping or special promotions, make sure to include that in this section.
Tracking: Consider linking to your carrier’s website or a page where customers can track their orders directly.